Refunds & delivery
Digital delivery
Each paid milestone has an agreed timetable starting after the required inputs and payment are confirmed. Delivery uses the agreed secure channel, file format or access stated in the agreement. No physical shipping.
Before work starts
Cancel an unstarted paid milestone by emailing ok@myarbitr.ae with the order reference. Payment for that unstarted milestone is refunded in full. Enquiries and automated self-checks are free.
After work starts
Completed work and its price are established under the agreed specification. Unused advance funds are refunded; deductions are not arbitrary. If delivery does not match the scope, we first offer correction or an agreed refund. Mandatory client rights remain.
Refund process
We acknowledge the request within two working days and provide a decision and calculation after reviewing the order. Approved refunds use the original payment method and instrument. Bank processing can take 10–45 days. Card acquiring is not currently active on this website; future payments depend on the approved provider.
Subscriptions and third parties
A subscription starts only under an explicit agreement. No automatic recurring charge without separate consent. Renewal and cancellation terms are set before payment. Separately paid third-party work follows its own contract. Version: 28 September 2026.